Privacy Policy
Last updated: October 2025
Introduction
Luxerram ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and company name when you submit our contact form or use our AI consultation service.
- Business Information: Information about your sector, goals, budget, and business challenges when using our AI consultation service.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics.
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services
- Generate AI-powered strategic recommendations through our İştişare Assistant
- Send you relevant information about our services
- Improve our website and services
- Comply with legal obligations
Data Storage and Security
Your data is stored securely in our MongoDB database with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We use the following third-party services:
- OpenAI: To provide AI-powered consultation services. Your business information is processed by OpenAI's GPT-4 API according to their privacy policy.
- MongoDB: For secure data storage.
- Google Analytics: For website analytics (optional, can be disabled via cookie preferences).
Your Rights
Under GDPR and Turkish data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
To exercise these rights, please contact us at info@luxerram.com
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on this page with the updated date at the top.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: info@luxerram.com
Location: Ankara, Turkey